Brochures
We're Looking for Trouble
A poster describing how Quabbin Mediation can help resolve conflicts.
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Quabbin Mediation
Details Quabbin Mediation's history, mediation services, conflict resolution programs, and training programs and gives an overview of the organization.
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Mediation Services
A description of the mediation services that Quabbin Mediation provides to the general public, courts, social service agencies, schools, and others.
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Conflict Resolution and Communication Training
Learn listening skills, negotiation skills, conflict resolution techniques, and how to de-escalate conflicts.
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School-Based Programs, Peer Mediation and Conflict Resolution
Peer mediators are students who receive training in helping fellow students resolve conflicts and who help teach conflict resolution to hundreds of fellow students. Quabbin Mediation works with school staff to develop program components.
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Conflict Management in the Workplace, A Benefit to Business
Quabbin Mediation contracts with businesses to establish conflict management programs, to train employees in dispute resolution skills, and to provide mediation services. Many businesses have discovered considerable financial benefits from implementation of conflict management programs.
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Training Active Bystanders (TAB)
Training Active Bystanders is a unique and innovative program Quabbin Mediation has developed to teach people how to safely and non-aggressively intervene in situations of bullying, harassment or abuse.
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Veterans Mediation
The Veterans Mediation is based on the concept that veterans (and active military) will more likely seek help in resolving their conflicts from fellow veterans who understand their life experience.
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